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Shipping & Returns Shipping & Returns
What are your shipping policies?
Unless otherwise noted or pre-arranged with us, all orders are shipped via UPS Ground service. We would be glad to make other shipping arrangements that are more convenient for you, and any extra charges would be passed on, at our actual cost from our carriers, to you.

At the time you place an order, we ask you to specify whether your order is being shipped to a residential address or an office building. This applies whether you are an incorporated/formal business or not. If you supply incorrect information and it results in extra shipping charges to us from our carrier, you are responsible for those extra charges.

Due to the nature of our products, and because we offer them in quantities from 1 to over 10,000, the shipping charge stated on the web site is our best estimate; exact charges are figured at time of shipment and will be shown on the shipping form included with your order. Bulk-volume, full case discounts are excluded from free shipping offer due to high discount rate; call for pricing. To track your purchase at UPS's Tracking Site, click here.

What are your shipping charges?
We offer FREE shipping on all orders of $99 or more! Orders of $98.99 and under will have a minimum shipping charge of $6.25. The customer pays the freight to Alaska, Hawaii and all points outside the United States.

Do you have a minimum order requirement?
In keeping with our philosophy of providing exceptional service to our customers, we do not require a minimum order amount, either in dollar amount or quantity. However, there is a $2.50 handling fee for all orders under $30.00.

What are your payment terms?
For all website orders, we accept Visa, MasterCard, Discover, and American Express. All payments are settled in United States currency only.

For quantities over the amounts shown on our website, please call us for pricing at 800-323-0817.

We do ship COD (UPS only), and a $8.50 COD fee plus actual shipping charges is charged. For COD orders, UPS requires a check from you, no cash or credit cards.
Credit cards accepted

When will my order be shipped?
We offer same-day shipping for all orders received by 3 p.m. eastern time! Orders received after that time may not ship until the following business day.

Do you ever back-order products?
We regularly stock over 2,000 items, so we should have what you need in-stock. If your order should include items we don’t currently have in stock, we will ship what we do have, and backorder the remainder. We will also let you know as specific a ship date on the remaining items as we can. We will then ship those immediately upon arrival, and WE will pay that shipping charge. You are welcome to call us anytime to check the status of your order.

Can you get something in-stock for me that isn’t listed on your site?
We probably can! Just click here to go to a form you can submit to make a product suggestion. If you have information about suppliers, or where else you have seen it, be sure to include that. Or, you are welcome to call us at 1-800-323-0817.

Do you stand behind your products?
Absolutely – 100%. We work very hard to source and inspect our products to assure that they are all of the very best quality, before we allow them to be sent to you. If for any reason you are dissatisfied with a product, you may return it at any time for a full refund, a credit, or a replacement. If we make a mistake in filling your order, we will pay the shipping charges. If you are returning merchandise for any other reason, you are responsible for the return shipping charges. We may charge a re-stocking fee for any returns of products whose quality is excellent and which were also filled correctly.

What is your privacy policy?
Your privacy is important to us. To better protect your privacy, we provide our privacy policy explaining our online information practices and the choices you can make about the way your information is collected and used at Bayer Wood Products. Click here to view our privacy policy.

Shopping Cart more
0 items
01.005Cube 3/4"
02.006Cube 7/8"
03.Joining Biscuit #20
04.007Cube 1"
05.Axle #1
06.Joining Biscuit #10
07.003Cube 1/2"
08.Joining Biscuits # 0
09.003Birch Button 3/8"
10.004Cube 5/8"
Reviews more
Egg #1
Wow! I saw this site as an ad, clicked on it, then saw how C ..
5 of 5 Stars!

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